Have a Temporary Rental or BnB?
We check your guests in for you.
Free your time with our 24/7 Check In service.
We hold onto your keys. Once you have a booking, send us the details and we will provide keys to your guests upon them producing a photo ID.
You will recieve confirmation once your guests collect the keys.
Need Expert Property Management for Your Rental Property or BnB?
Tenant or guest check-ins don’t need to interrupt your day. Our rental property management team in Melbourne is here to handle the entire arrival process on your behalf, so you don’t have to.
With secure 24/7 key management, your keys are safely stored and ready whenever a new booking comes in. Simply share your guest’s details, and we’ll take it from there to verify photo ID before releasing keys and checking guests in. You’ll receive instant confirmation once keys are collected, giving you complete peace of mind and a smoother, more flexible hosting experience.
OUR SUBSCRIPTION PLANS
Drop, pay and go
- Host drops the keys same day or prior with guest name and arriving dates (no key holding)
- One time key exchange
- Photo of ID confirmation once the guest collects the keys
- Provide information and instructions to guide the guest to check-in
- Pay $10 AUD every time the key is dropped at the BnB concierge
Be my guest membership
- Unlimited key exchanges
- Secure key holding for any last minute booking
- Key return service
- Photo of ID confirmation once the guest collects the keys
- Key management system notification send by email every time the key log in or log out
- Provide information and instructions to guide the guest to check-in
- Invoice is sent at the end of the month
Drop, pay and go
- Host drops the keys same day or prior with guest name and arriving dates (no key holding)
- One time key exchange
- Photo of ID confirmation once the guest collects the keys
- Provide information and instructions to guide the guest to check-in
- Pay $10 AUD every time the key is dropped at the BnB concierge
Be my guest membership
- Unlimited key exchanges
- Secure key holding for any last minute booking
- Key return service
- Photo of ID confirmation once the guest collects the keys
- Key management system notification send by email every time the key log in or log out
- Provide information and instructions to guide the guest to check-in
- Invoice is sent at the end of the month
Why Choose Our Melbourne Concierge Services
Choosing Be My Guest for your Concierge Service Melbourne needs offers unmatched convenience and personalized assistance, ideal for temporary rentals or BnBs. Our 24/7 Check-In service handles guest arrivals and key exchanges, freeing up your time. Simply send us booking details, and we’ll manage the rest, including photo ID verification and key handover confirmation.
We offer flexible plans: the “Drop, Pay, and Go” plan at $10 AUD per key drop, including same-day key drop-off and one-time exchange, and the “Be My Guest Membership” for unlimited exchanges, secure key holding, and a comprehensive key management system with monthly billing. Trust Be My Guest for a seamless and luxurious concierge experience in Melbourne.
Why Choose Our Rental Property Management Services
Convenience and security should never be optional. Our service is built for property owners who value flexibility without the fuss. With round-the-clock key access, verified guest handovers, and real-time updates, everything runs smoothly, even when your schedule doesn’t.
When you choose expert rental management in Australia, every key exchange is handled with care and professionalism. Less day-to-day coordination, fewer interruptions, and more confidence that your property is in safe hands. It’s hosting, done the smarter way.
We ensure your guests have a smooth experience with our personalized check-in
Your guests are welcomed with a smooth, personalised check-in that sets the tone for a great stay.
How to find us?
We keep your belongings secure in a prime location opposite Southern Cross Station, with easy connections to trains and the SkyBus airport service
- Shop 3/200 Spencer St, Melbourne VIC 3000
- 9:00 a.m. - 18:00p.m
- Monday to Sunday
