
Be My Guest
Concierge Services Melbourne
Have a Temporary Rental or BnB?
We check your guests in for you.
Free your time with our 24/7 Check In service.
We hold onto your keys. Once you have a booking, send us the details and we will provide keys to your guests upon them producing a photo ID.
You will recieve confirmation once your guests collect the keys.

Have a Temporary Rental or BnB?
We check your guests in for you.
Free your time with our 24/7 Check In service.
We hold onto your keys. Once you have a booking, send us the details and we will provide keys to your guests upon them producing a photo ID.
You will recieve confirmation once your guests collect the keys.
OUR SUBSCRIPTION PLANS

Drop, pay and go
- Host drops the keys same day or prior with guest name and arriving dates (no key holding)
- One time key exchange
- Photo of ID confirmation once the guest collects the keys
- Provide information and instructions to guide the guest to check-in
- Pay $10 AUD every time the key is dropped at the BnB concierge
Be my guest membership
- Unlimited key exchanges
- Secure key holding for any last minute booking
- Key return service
- Photo of ID confirmation once the guest collects the keys
- Key management system notification send by email every time the key log in or log out
- Provide information and instructions to guide the guest to check-in
- Invoice is sent at the end of the month
Drop, pay and go
- Host drops the keys same day or prior with guest name and arriving dates (no key holding)
- One time key exchange
- Photo of ID confirmation once the guest collects the keys
- Provide information and instructions to guide the guest to check-in
- Pay $10 AUD every time the key is dropped at the BnB concierge
Be my guest membership
- Unlimited key exchanges
- Secure key holding for any last minute booking
- Key return service
- Photo of ID confirmation once the guest collects the keys
- Key management system notification send by email every time the key log in or log out
- Provide information and instructions to guide the guest to check-in
- Invoice is sent at the end of the month
Why Choose Our Melbourne Concierge Services
Choosing Be My Guest for your Concierge Service Melbourne needs offers unmatched convenience and personalized assistance, ideal for temporary rentals or BnBs. Our 24/7 Check-In service handles guest arrivals and key exchanges, freeing up your time. Simply send us booking details, and we’ll manage the rest, including photo ID verification and key handover confirmation.
We offer flexible plans: the “Drop, Pay, and Go” plan at $10 AUD per key drop, including same-day key drop-off and one-time exchange, and the “Be My Guest Membership” for unlimited exchanges, secure key holding, and a comprehensive key management system with monthly billing. Trust Be My Guest for a seamless and luxurious concierge experience in Melbourne.

Why Choose Our Melbourne Concierge Services
Choosing Be My Guest for your Concierge Service Melbourne needs offers several advantages over competitors. Our 24/7 Check-In service ensures flexibility and peace of mind, accommodating guests at any time. We handle secure key holding, photo ID verification, and provide real-time notifications, ensuring security and transparency.
Our flexible plans cater to both occasional and frequent users, with options like “Drop, Pay, and Go” for occasional needs and a membership plan for unlimited key exchanges and comprehensive key management. Our extensive local knowledge and personalized service ensure your guests have the best experience in Melbourne. Trust Be My Guest to handle the details, making your life easier and more enjoyable.

We ensure your guests have a smooth experience with our personalized check-in

We ensure your guests have a smooth experience with our personalized check-in


How to find us?
Your belongings are safe with us, we are conveniently located aross Southern Cross Station from where you can take the Skybus to the airport and trains..
- Shop 3/200 Spencer St, Melbourne VIC 3000
- 9:00 a.m. - 18:00p.m
- Monday to Sunday